Frequently Asked Questions

Everything you need to know about your Mount to Coast experience.

What are your standard shipping times?

We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by destination, usually ranging from 7-14 business days.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.

What is your return policy?

We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Please visit our Returns Portal to generate a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Klarna and Afterpay.

Are your products covered by a warranty?

Yes, all Mount to Coast products come with a one-year limited warranty against manufacturing defects. If you encounter an issue, please contact our support team with your order number.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer service team via live chat or email.